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View Full Version : HEM 1.11.05 Beta 11 not importing FTP Rush hands as of 10/8/2010



Cygnus
10-08-2010, 07:20 PM
My setup has been working great for past month, been using 1.11.05 Beta 11
for past couple weeks.

Today HEM just stopped importing. I did a special request to FTP to get my last 4 hours of hands, which was 897 hands, and imported only that file.

I got 897 import errors.

Any help?

Thanks.

Cygnus
10-08-2010, 10:04 PM
Update: Tried latest Beta (18), still no luck, 897 import errors (of 897 hands).

Seems like FT has made quite a few software updates lately, maybe they changed the hand history format slightly?

morny
10-09-2010, 12:10 AM
Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe and if the problem persists can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and try and import some hands, if there still giving errors please email the hands to support@holdemmanager.net and also link to this thread

TRADEBYDAY
10-10-2010, 02:01 PM
did their suggested fix work Cygnus?

Cygnus
10-10-2010, 06:13 PM
I installed the hmbetaupdate in the link he gave, which took me back to 1.11.04.

HEM is now importing hands and showing the hud, but I still have a batch of hands on 10/8/2010 that appear to refuse to import. I shows about 40 hands in the session report for that day, and it should be about 1400.

It could be the import errors I am getting is HEM thinking it already has the hands, I'm not sure how to look at the error log.

I still need to create a new database and try to import that day's file that way, I'll report back on what happens with that. For now I'm sort of working, but missing some important Rush poker updates that are in 1.11.05.

Cygnus
10-10-2010, 06:18 PM
Update.

I created a new database and imported the 897 hands into it.

The import worked fine and the hands show up in the session report.

Now I suspect the hands are in the original database, but not showing up in the session report correctly for some reason.

TRADEBYDAY
10-10-2010, 06:34 PM
i created a new database and was able to import, seems to be working fine now.

morny
10-10-2010, 11:46 PM
Sorry about that, i gave you the wrong link, feel free to update to the latest one with the rush updates http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe, the issue was with the old database, sounds like something got corrupted so it wasnt 1.11.04 that fixed the problem it was the new database