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arttuiivari
10-08-2010, 02:53 AM
My holdem manager is importing hands but hud doesn`t work. I have used table finder but it doesn`t help.

netsrak
10-08-2010, 06:59 AM
* Please try updating to the latest version 1.11.05 Beta http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

arttuiivari
10-08-2010, 07:13 AM
Done all that but it won't help.

netsrak
10-08-2010, 12:15 PM
* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Please post the answers and attach the config file as explained in the FAQ

arttuiivari
10-08-2010, 02:34 PM
1. version 1.11.05 Beta 18
2.big bet poker and problem occurs only this site.
3. NL and omaha
4. yes
5.poker site is saving Hand History files.
6.hand histories are showing up in the right folder.
7. i can run reports of my hands
8.hand histories are importing into database
9. i have tried table finder
10.hand histories are in english

morny
10-09-2010, 01:05 AM
Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

Drop2YaDance
10-21-2010, 10:40 PM
1. version 1.11.05 Beta 18
2.big bet poker and problem occurs only this site.
3. NL and omaha
4. yes
5.poker site is saving Hand History files.
6.hand histories are showing up in the right folder.
7. i can run reports of my hands
8.hand histories are importing into database
9. i have tried table finder
10.hand histories are in english

ya ditto for me too, except I'm on Player's Only.


Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com

hopefully you don't mind if I take you up on this too? :);)