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View Full Version : 180man MTT hand history bug



OZSA
01-15-2013, 09:06 PM
Hey, I have alot of 180man mtts where I finished lets say final table but when I check the hands, my last hand of the MTT itself is at final 100player or even more. Simply the hands do not appear, on other mtts it does, its random, what is this bug ? Now for example I look at a 4th place finish, and it doesnt have any lost hands beside blinds, no allin loss at all, thats not possible since I lost at 4th. Any ideas ? 1.12.10b

udbrky
01-16-2013, 04:51 AM
Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_12Jan2013.exe

Please save and import your tournament summaries in Options.

You can request prior summaries from support.

OZSA
01-16-2013, 04:54 AM
but what exactly happend here ? HEM didn't archive the hands correctly ?

netsrak
01-16-2013, 05:54 AM
can you check the handhistories in the archive folder (default c:\hmarchive) or in the stars handhistory folder?
Do they contain the missing hands?

OZSA
01-16-2013, 01:31 PM
The handhistory is not in the archive, I checked now one, where I finished 8th, but the losing hand itself where I drop out, is not in the list, almost all the other hands are there but the last one. Stars folder is empty because of archiving.

Fool
01-16-2013, 11:07 PM
If HM doesn't have the hands in the archive it shouldn't have them in the reports and they were likely never imported to begin with. Are you importing tournament summaries? Does HM appear to be importing hands, without errors, on the import tab while you play? Also please try creating a new database according to the instructions below and try importing hands into it:

http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

OZSA
01-17-2013, 02:42 AM
Yeah its importing summaries and hands regularly without problems, I just noticed this bug when I started playing 180mans. Will create a new DB soon.

OZSA
01-17-2013, 07:54 PM
now this is a nice bug. I installed the new version, I made a new DB, started playing some satelies and 180man mtts, the satelite is displayed, the 180mans only say the number I played them, but no winnings at all. All the files from pokerstars are imported, nothing is in the HH folder and they are even archived, when I reimport the archived files it says its imported so all of them are duplicates. Still there's nothing at the results. I'll show you screenshots. This is really weird.

http://i48.tinypic.com/qqtoqe.png

http://i49.tinypic.com/jt2zdf.png

Fool
01-17-2013, 11:08 PM
Please send a copy of the following to support@holdemmanger.net and we will look them over:

1. HH files from some of the problem games and their tournament summaries.

2. a link to this thread.

OZSA
01-18-2013, 12:44 AM
tried to send an 1MB email twice and I get this error instantly afterwards back from yahoo.

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

udbrky
01-18-2013, 02:51 AM
Upload to a site like dropbox and send a link to us. Different email services have different limits.

Did you email Stars for the hands and tournament summaries? You need the tournament summaries for a lot of the information in tournaments.

OZSA
01-18-2013, 03:09 AM
I use yahoo, and I just send a one liner email to you, same bug and I can send to anyone else, there's something with your email address. I even checked with gmail now, check support@holdemmanger.net there's something wrong. I do have the tournament summaries in my HEM archive folder.

I uploaded 3 zips, 17 & 18 are all the mtts I played since the new patch + new db. PS HH is whats left in pokerstars hand history folder, if I autoimport they just remain there dont know why

Download multiple files from Sendspace.com - send big files the easy way (http://www.sendspace.com/filegroup/k7dE4np6NpUUGFeDTdFRbXZfNGj5WNdv)

netsrak
01-18-2013, 05:30 AM
the correct email is support@holdemmanager.net
You missed an a in manager :)

I'll download the files and check the results.

netsrak
01-18-2013, 05:59 AM
Thx for the hands, i was able to reproduce it and added the hands and comments to the bug HMONE-182.
This is already in work and i hope it will be fixed with the next release.

OZSA
01-18-2013, 09:15 AM
Ahh I didnt check the mail address, just copied what Fool gave me. So what can I do right now ? Can I just install back the older version of hem or I need to uninstall it first ? If need uninstall, will my config disappear?

Patvs
01-18-2013, 09:20 AM
You don't have to uninstall HM1.
You can downgrade HM1 simply by installing an older build-update, for example:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_28Dec2012.exe
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_17Dec2012.exe
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_29Nov2012.exe
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_21Nov12.exe
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

OZSA
01-19-2013, 02:59 AM
Dec28 and 17 build also has this bug, think I'm going back to somewhere July patch.

OZSA
02-13-2013, 09:12 PM
This bug is in every patch, no matter what I do, randomly mtts disappear, they are incomplete, it messes up all the results, can't track roi/itm not even games played accurately. Any idea when it will be fixed or if it is already ?

netsrak
02-14-2013, 05:22 AM
It should at least work in the official 1.12.10b build, did you try that?

OZSA
02-14-2013, 07:59 AM
which is that ? link it to me please

Patvs
02-14-2013, 11:22 PM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

or http://www.holdemmanager.com/Downloads/HmUpdate.exe (this is the official 1.12.10b update)