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laurensds
10-04-2010, 11:49 AM
Hi guys,

I've been using HM for a long time now and never had any problems.
Yet, today I did a format on my laptop and afterwards installed the latest betaversion of HM. The problem is that everytime I try to launch the table manager everything freezes and it is not responding...
HM has worked before on my laptop, which is running windows 7 64-bit.

Please help me because I leave on holidays tomorrow and I could use a working HM.

laurensds
10-04-2010, 11:52 AM
I've been doing some more testing and apparantly the table manager launches when I dont have any tables open, but when I open a table or when I do have tables open everything freezes and I cant do anything untill I ctrl-alt-del and close the table manager that way...
I play on Microgaming skin (unibet)

laurensds
10-04-2010, 12:46 PM
I deleted HM and only installed the normal version of HM (so not the beta-update) but it still shows the same problem.
I copied the info windows gave me about hmhud stopping to work :


Problem signature:
Problem Event Name: AppHangB1
Application Name: HMHud.exe
Application Version: 1.0.0.1
Application Timestamp: 4c608d4e
Hang Signature: 718c
Hang Type: 0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2067
Additional Hang Signature 1: 718ce7fa163761bec228a46768bd7476
Additional Hang Signature 2: 74fa
Additional Hang Signature 3: 74fa4687a97c0ef6127f66392e9b5dda
Additional Hang Signature 4: 718c
Additional Hang Signature 5: 718ce7fa163761bec228a46768bd7476
Additional Hang Signature 6: 74fa
Additional Hang Signature 7: 74fa4687a97c0ef6127f66392e9b5dda

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Patvs
10-05-2010, 05:33 AM
Which Firewall, and Anti-Virus are you using?

For W7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

I'd completely turn off User Account Control and reboot.
Add exceptions to the windows firewall for those files, even if it is off.

--

Reinstall HoldemManager using the full 93 MB installer http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe, try installing it to a different folder.

Afterwards update to the latest beta - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

Burnmoila
10-22-2010, 04:45 AM
I'm having the same issues, Unibet is working fine (alone).. HEM is working fine (with other sites) both when I run them at the same time the Table Manager and the Unibet software are crashing.

Im running on windows vista

netsrak
10-22-2010, 05:58 AM
There are general problems with Microgaming / Ongame caused by their software updates at the moment.

We are investigating it. Please try to enable table preferences -> force on top. This helped some users.

mike1601
10-22-2010, 06:00 PM
There are general problems with Microgaming / Ongame caused by their software updates at the moment.

We are investigating it. Please try to enable table preferences -> force on top. This helped some users.


force on top seemed to work for me... ty :)