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cooKKaracha
10-03-2010, 10:47 AM
hi,
sorry for my english
my hud show nothing stat for early position whit client ipoker but the same hud show stat early position whit client pokerstar

http://img709.imageshack.us/img709/1492/sanstitrermr.png (http://img709.imageshack.us/i/sanstitrermr.png/)

Uploaded with ImageShack.us (http://imageshack.us)

search help

thanks

netsrak
10-03-2010, 01:03 PM
Which hm version are you using?
please update to our latest beta: http://www.holdemmanager.com/downloads/holdem_manager_beta.exe

And check all "attempt to detect " options under site options->ipoker

cooKKaracha
10-03-2010, 01:07 PM
i have 1.11.05 beta 17 and i check all

netsrak
10-04-2010, 03:50 AM
Does the table manager display the correct table size?

Please post a screenshot of the table manager and the belonging table while playing.

cooKKaracha
10-04-2010, 04:13 AM
http://img42.imageshack.us/img42/8586/sanstitrebw.png (http://img42.imageshack.us/i/sanstitrebw.png/)

Uploaded with ImageShack.us (http://imageshack.us)

this is my stats and i raise utg just for exemple

cooKKaracha
10-04-2010, 04:14 AM
oups

netsrak
10-04-2010, 11:19 AM
Can you please check the stats in the replayer and in the reports for the players - are they alright there?

cooKKaracha
10-04-2010, 11:56 AM
http://img101.imageshack.us/img101/1361/sanstitre1ccm.png (http://img101.imageshack.us/i/sanstitre1ccm.png/)

Uploaded with ImageShack.us (http://imageshack.us)

q6 is the hand before k4 ;)

replayer i m vpip 17 pfr17
but session for the table i m vpip 56 pfr 56 and this hand i raise q6 for exemple
and the screenshot of k4 my vpip ep is --

in before u ask !!
http://img821.imageshack.us/img821/185/sanstitre1cr.png (http://img821.imageshack.us/i/sanstitre1cr.png/)

Uploaded with ImageShack.us (http://imageshack.us)
sorry for my english !!!

netsrak
10-06-2010, 07:05 AM
Please send us some hands for testing: Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

cooKKaracha
10-11-2010, 11:26 AM
I sent it there I have 5 days still no response is normal or you have not received the message

morny
10-12-2010, 12:43 AM
Hi,

Were looking into this and well get back to you asap, ill also follow up with the support rep to get you an update as well

cooKKaracha
10-12-2010, 07:39 AM
I reinstalled and problem are solved thank you lele