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fkncody
01-12-2013, 09:48 PM
So I download HM1 - Initial Installer - Version 1.12.10b

When installing, I check both boxes that say:
"Holdem Manager"
"PostgreSQL (required)"

Install begins...at the end when installing PostgreSQL, and popup comes up and says
"Sorry, could not install PostgreSQL"

So I press okay on it. Install says "Installation aborted - setup was not completed successfully.

Only button I can press now is cancel.

I have the HEM icon on my desktop now, so I guess it's installed? I double click it and this message comes up:

"The following error occurred when trying to open the database: Failed to establish a connection to '127.0.0.1".

Click okay and the database control panel opens up. I click connect on it. HEM attempts to start the service.

popup comes that says "Sorry, Holdem Manager was unable to start the service."

And that's it. HEM aint workin lol. Anyone help me with this?

Thanks

Sarek
01-13-2013, 03:47 PM
If you have Win7 (or Vista), consider the following:
1) PC name must be in English and "in one word" - requires reboot after changing.
2) The same for Windows user name. If not - create new Win user with EN name and reboot PC for this user when install Postgres. And he must have admin rights. After installation you can kill this new user - his mission is completed.
This means: if you have Russian (or French, or else) Windows - your PC name possibly contains "non-english" letters.
Like "Вася-PC" or "Rene-PC"
The same with windows username. Or spaces in the name. Please note: simple renaming of Windows user do not helps. You should create new.
Postgres doesn't like that - and won't run as a result of it.
3) Secondary logon service must be set to "Autostart".
This is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services.
4) UAC = OFF ( How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/) )
5) Disable firewall and antivirus when installing Postgres and HM. Or uninstall them at all. After installing HM and Postgres you can reenable AV \ FW back.
6) All installations must run "as admin" (by right-click on file). And do them as first thing after PC reboot.
7) If you want to change install path for Postgres (or to set non-default folder for database cluster) - download "standalone" installation file from Download PostgreSQL | EnterpriseDB (http://www.enterprisedb.com/products-services-training/pgdownload#windows)
8) If your Windows is not in English - you have to install Postgres not in default folder in Program_Files. Create new (example: c:\postgresql) first and select it when install.
9) Install Postgres and HM separarelly, one after one. As admin. If HM (when runs for the 1st time) says "no database" - simply create it via DBControlpanel (this is for HM1).
9a) If you install the HM package with automatic PostgreSQL installation, you might run into problems if the password "postgrespass" does not comply with domain password requirements. In this case install it manually and put another password to make it work.
10) If Postgres install fails - after uninstalling don't forget to kill windows user named "postgres":
Go to Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator
In the window that appears please type the following and press enter:
net user postgres /del
exactly as shown. You should get a confirmation if it was successful.
11) Run all pokerclients "as admin" too.

fkncody
01-13-2013, 04:50 PM
I use XP

netsrak
01-14-2013, 07:28 AM
As long as the Postgresql installation fails you will not be able to use postgresql.
Please download and install the latest postgresql 8.4 release from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org).
If this fails too we need a detailled error message.

fkncody
02-10-2013, 12:44 AM
Sorry been gone for a while, back now.

When I try to install postgresql 9.2.3, I get the error "An error occured executing the Microsoft VC++ runtime installer." Then it closes, and won't let me install postgres.

Patvs
02-10-2013, 09:34 PM
Run a manual Windows Update and install all updates, including all .net framework and vc++ updates.


Alternatively manually install all the vc++ updates:


VC++ 2005 and VC++ 2008:
Download details: Microsoft Visual C++ 2005 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en)

Download details: Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update (http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en)

Download details: Microsoft Visual C++ 2008 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en)

fkncody
02-11-2013, 12:36 PM
Run a manual Windows Update and install all updates, including all .net framework and vc++ updates.


Alternatively manually install all the vc++ updates:


VC++ 2005 and VC++ 2008:
Download details: Microsoft Visual C++ 2005 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en)

Download details: Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update (http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en)

Download details: Microsoft Visual C++ 2008 Redistributable Package (x86) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en)

When I try to install .NET framework 3.5 it just jumps to 'setup error' after it begins, and my only option is to exit.

When trying to install Microsoft Visual C++ from the links you provided, I get the error "The Windows installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed. Contact support personnel for assistance."

Patvs
02-12-2013, 02:01 AM
Try installing PostgreSQL 8.2 (instead of 8.4/9.0/9.2)

http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.21/win32/postgresql-8.2.21-1.zip or http://ftp.postgresql.org/pub/binary/v8.2.22/win32/postgresql-8.2.22-1.zip

8.2 shouldn't care which vc++ update is installed.

fkncody
02-12-2013, 02:24 AM
Try installing PostgreSQL 8.2 (instead of 8.4/9.0/9.2)

http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.21/win32/postgresql-8.2.21-1.zip or http://ftp.postgresql.org/pub/binary/v8.2.22/win32/postgresql-8.2.22-1.zip

8.2 shouldn't care which vc++ update is installed.

Same error: "The Windows installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed. Contact support personnel for assistance."

Patvs
02-13-2013, 04:58 AM
Is your XP updated to Service Pack 3?
If it's not, download the SP3 stand alone install pack from Microsoft and install it.

Is this a legal version of Windows XP?

Patvs
02-14-2013, 11:19 PM
.net framework errors / service packs not installing / vc++ updates failing / unable to turn on secondary logon, etc. in 99% (after a ‘full reinstall’) is caused because using an illegal version of Windows XP where critical elements of the source code are simply missing.