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View Full Version : HEM - So frustrating



BILLYTH3KID
10-03-2010, 07:44 AM
I have own HEM for some time now wya over a year, I used for some time with no problems, until slowly I began having to edit certain things, until it became nearly everything. At this point I gave up on HEM wa given advice in the forum which did not help. Now months later I have reformatted my pc and thought I know ill give it a go again, only ot be importing now and my absolute archive is saying iv finishished 9th+ in every mtt but never cashed, my full tilt archive is better and i can see some cashes i remember, but also there are lots of mess ups like finishing 8th out of 800 yet no cash. I was close to being well fuck it again, but I shouldnt have to HEM was great when it worked, and I have paid good money for this software so shouldnt have to give up on it, help would be appreciated

BILLYTH3KID
10-03-2010, 07:53 AM
im even prepared to delete all my old hh, and sart from scratch if it means HEM is actually going to start working 100% correctly

netsrak
10-03-2010, 12:51 PM
Which hm version are you using?
please update to our latest beta: http://www.holdemmanager.com/downloads/holdem_manager_beta.exe

Please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.

For stars tourneys you have to request tournament summaries manually: pokerstars > requests > tournament histories...
and import the data from the mail: FAQ - Hold'em Manager Poker Tracking Software :: Import Emailed Hand Histories (http://faq.holdemmanager.com/questions/117/import+emailed+hand+histories+)

then import them manually to hm.