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basement
10-01-2010, 02:01 AM
Hi,

My HUD is working properly on bwin skin but on betsafe works only by adding each table individualy.
I have HM 1.11.05 Beta 16.

Thanks!

Patvs
10-01-2010, 02:44 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe


1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD) - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

Left-click and drag the red X to that table window

Click OK

basement
10-01-2010, 03:12 AM
I did everything. Problem is not solved.

netsrak
10-01-2010, 04:10 AM
This means you have to use table finder for each new betsafe table opening?

Is your Betsafe client in english?
Which gametype?
Please post screenshots of a table and the table manager and attach the file config\holdemmanager.config.

basement
10-01-2010, 04:30 AM
This means you have to use table finder for each new betsafe table opening?

Is your Betsafe client in english?
Which gametype?
Please post screenshots of a table and the table manager and attach the file config\holdemmanager.config.

Yes.
Yes. English.
Cashgames 5max.

netsrak
10-01-2010, 08:57 AM
Did you delete the file exenames.txt as Pat posted above?

basement
10-01-2010, 09:24 AM
Yes, all 5 steps.

netsrak
10-02-2010, 08:22 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.