Tournaments not finished

[SuperSized]

I'm playing hyper turbos on Stars. All all my tournaments are recorded as incomplete. I am saving both the HH and tourney summaries on my HDD. It seems like it is missing the last hand. The closing of tourneys is handled by the Stars client, so the last hand should be there, it just appears to not be importing as expected.

[Patvs]

Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_28Dec2012.exe


Check a handhistory file + summary file if it actually lists the last hand, and the info in what position you finished.

[SuperSized]

Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_28Dec2012.exe


Check a handhistory file + summary file if it actually lists the last hand, and the info in what position you finished.

I have this build already. Tournament summaries seem fine. PS HH files seem complete. All are in the Archive folder.



PokerStars Tournament #XXXXXXX, No Limit Hold'em
Buy-In: $14.41/$0.59 USD
6 players
Total Prize Pool: $86.46 USD
Tournament started 2013/01/10 XXXXX CCT [2013/01/09 XXXX ET]

1: XXXXX (United Kingdom), $56.20 (65.001%)
2: XXXXXX (XXXXX), $30.26 (34.998%)
3: XXXXX (Russia),
4: XXXXXX(Netherlands),
5: XXXXXXX(Ukraine),
6: XXxXXX (Brazil),

You finished in 2nd place (eliminated at hand #XXXXXXXX).

Tournament numbers and dates/ time edited for safety.

[Patvs]

Email us the orginal handhistory file + matching summary file to support@holdemmanager.com

[puddelding]

Same problem here. Somewhere between the Aug 26 beta and the current beta it stopped working. I just reinstalled the old beta and it's working again. Did he already send in the files? If not I could send them in but I guess those files are nothing special since it's working with the old beta.

I'm playing $30 Hyper Turbos but I had this problem a while ago and it wasn't working with any Hyper Turbos as far as I remember.

[Sarek]

In Stars client
Disable Options - Advanced Multitabling - Autoclose tourney without notification