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Miracle Factory
09-30-2010, 01:31 PM
Hi, I d/l the trial version of HEM a couple of months ago and loved it, so I went ahead and purchased Omaha Manager last nite.

Heres my problem: I auto imported my hands and everything went fine except it's not showing any of the SNG's after the trial version ended. At one I point moved where my files go, but since it imported my cash hands I don't really think thats the problem. I have tried 'auto detect' but it didn't find any new folders. They are all Omaha SNG's.


Thanks in advance!

Patvs
10-01-2010, 01:34 AM
update to http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

hands played on which site?
Can you reimport them into a new 1.11.05 beta 17 database

Miracle Factory
10-01-2010, 02:33 AM
Full Tilt

Miracle Factory
10-01-2010, 03:03 AM
When I download it if I hit run or save it says it can not start application. Do I need to be putting it in a program file or something?

Patvs
10-01-2010, 03:16 AM
No, try downloading it with a different webbrowser, or clear your browser's cache first.

Miracle Factory
10-01-2010, 10:26 AM
Thanks for the help so far. No luck yet tho. I was using Opera and cleared my cache but Im still getting a message saying 'Can not start application'.
I then tried Mozilla and it said 'Windows can not access specified path or file. No appropriate access' it then brings me to a launch app screen. I tried a couple diff apps, none of which helped.

I haven tried IE, suppose I could try that.

What am I doing wrong? lol

Miracle Factory
10-01-2010, 11:44 AM
I feel like this is an issue of my sng HH's are not in the right place as my cash game HH from the same time period show up fine.

Patvs
10-01-2010, 01:45 PM
Which Operating System, Firewall, and Anti-Virus are you using?

If Vista/7 can you turn off Windows User Account control and reboot?

Miracle Factory
10-01-2010, 01:55 PM
Xp

Comodo

Avg

Patvs
10-01-2010, 05:31 PM
XP is updated to Service Pack 3
Can you manually run a Windows update and install all updates (.net framework updates)

And UNINSTALL Comodo

Miracle Factory
10-01-2010, 10:45 PM
Yes it's SP3. Am I going to have to stop using Comodo for HEM to work? Also, if it matters, within the last 6-8 weeks I updated the .net framework.

Miracle Factory
10-02-2010, 03:05 AM
Ok, so I upgraded windows and disabled comodo (didnt uninstall) and the update went thru this time. But now when I open HEM everything on my screen gets about 75% bigger? Making it unusable and im still not sure if i can import the missing hands. Any suggestion?

Patvs
10-02-2010, 03:29 AM
Comodo basically is the devil in being overly aggressive without the proper option to set exceptions to it.

If you reimport the Omaha SNGs into a NEW 1.11.05 beta 17 database they still don't show up??? if so email us some of the handhistories.

Patvs
10-02-2010, 03:30 AM
75% bigger? Check your Windows --> Control Panel--> Display Settings--> and change your DPI settings to 100%

Miracle Factory
10-02-2010, 04:50 AM
How do I find the new DN to add them too, i have them all in a folder, well multipple folders but they are all listed in the auto detect and ive ran them a few times and they still won show. The size issue is still going on, when i load HEM i have to go to display and change my res to max.

netsrak
10-02-2010, 07:42 AM
HM don't changes the resolution - there must be something other going on.

If you want to reinstall hands you need to rename the files or move them to a different folder. And please use the import file or import from folder function.
The auto-import should only read the handhistory folders of the poker clients.

Miracle Factory
10-02-2010, 12:52 PM
added HH's

Miracle Factory
10-02-2010, 01:21 PM
This is getting annoying, is there any way I can just reinstall HEM and try this again. Im really getting frustrated here.

Patvs
10-02-2010, 05:15 PM
Sure just reinstall HM using the full 93 installer.
Afterwards update to http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

+ PM sent

Miracle Factory
10-03-2010, 03:45 PM
Ok, how bout this.. can I purge all the hands off my computer and then uninstall HEM. I would then contact Full Tilt and ask them to resend my HH? Next I Install HEM again?

Would this work?

Is there an easier way?

Thanks for the advice so far and I replied to your PM and attempted to add you thru Yahoo messenger which I believe you can do.