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dima2240
09-29-2010, 12:31 AM
hi guys recently i start having problem with my HM.lets say my table manager in the corner shows that i won 50$,than i go to my hm do refresh and it shows 70$,same thing when i lose table maher shows -70$, hm shows -55$ or some like that.also i noticed that when i was trying find one particular hand to replay it wasnt there,didint find it.so i update it to the latest version 1.11.04 and looks like it was good,but after couple sessions had same problem.so now i updated it to the latest beta vesion from your link
Hold'Em Manager - Poker Tracking and Online Analysis Software (http://www.holdemmanager.com/downloa...nager_Beta.exe) .im not sure if its gonna fix the problem.do you guys know the solution to this problem?

Patvs
09-29-2010, 01:47 AM
On which site do you play?
update to http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

Which Operating System, Firewall, and Anti-Virus are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

dima2240
10-01-2010, 06:08 PM
im using w7,and i did click on shourt cut of HM select properties and run as administrator was checked.but i dont know how to do these things \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. is there any way you can tell me step by step how to do that. and another thing,im not sure if it can be the problem.ive done maitanance of HM by clicking on pgadmin(selecting vacuum and full) and ok.but also ive done same thing for the postgres folder,that right under the HM folder,may that can be the problem or not.pls help to fix it.and i did install beta version and was warking fine couple sessions and now i have problem again.ty.

Patvs
10-02-2010, 03:21 AM
Vacuuming postgres is harmless.

To set the files to run as admin, read:

FAQ - Hold'em Manager Poker Tracking Software :: Windows Firewall / Defender Problems (http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems#Window s%20Firewall)

and

FAQ - Hold'em Manager Poker Tracking Software :: Turning Off UAC (Windows 7) (http://faq.holdemmanager.com/questions/30/Turning+Off+UAC+%28Windows+7%29)

dima2240
10-02-2010, 05:27 PM
ty.ive done all the tinhgs, like you said.the only thing i wasnt able to find in my w7 is to add a port,i cant find where to add a port.all other things ive done.and another thing about my problem.ive noticed that one session hm showed me that i won 5$ more,and i dicided not to correct it,so next session i won lets say 150$ and it showed me 145$,so basicly its even,but it still bother me,i want to see the correct numbers.but ive done all the things.and i also checked my kasperski antivirus,the postgres, hm and pokerstars allowed there,looks like.ill run couple more sessions and will let you know if it fixed my problem.ty again.

netsrak
10-03-2010, 06:39 AM
Are you playing Euro or GBP tables?

dima2240
10-03-2010, 01:04 PM
playing just $$$$ tables.

netsrak
10-04-2010, 03:42 AM
I think we need some more details about your installation and configuration.
The best is if you post the answers to this FAQ:

please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)