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PacnyTuH0
09-22-2010, 06:30 PM
I tried to find the HH folder with auto detect and manually but I could not.
I am playing at Tell poker, and I got some hands imported somehow, but the majority of the hands are missing.

What could be the problem?

Patvs
09-22-2010, 09:08 PM
update to http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

Is your TellPoker lobby in ENGLISH?

reimport your archive folder in a new database.

Was Tell Poker always saving your handhistories, or did you recently turn on the option to save the hands? Is it saving them to C:\Microgaming\Poker\TellPoker\Handhistory?


Do the handhistory files exist of the missing hands?

PacnyTuH0
09-23-2010, 10:21 AM
My Tellpoker lobby is in English.

The HH's are "saved" but they are not in the Tell poker folder, as I don't have a HH folder there.... I started playing at Tellpoker 3 days ago and I clicked on the "Store Hand History for the last 30 days" option, so the software has to save them somewhere but I don't know where.

Somehow HEM found around 200 hands that got imported from somewhere, but there rest is just not there or something...


....and what do you mean by "reimport your archive folder in a new database" ?

netsrak
09-23-2010, 12:29 PM
If our Prima FAQ doesn't help FAQ - Hold'em Manager Poker Tracking Software :: Microgaming / Prima (Unibet, Ladbrokes, etc) (http://faq.holdemmanager.com/questions/18/Microgaming+%7B47%7D+Prima+%28Unibet%2C+Ladbrokes% 2C+etc%29)
you should ask the Tellpoker support where the client saves the hands.

The creation of a new database and reimport of hands is a test if we think its a problem on the Holdemmanager part but i don't think this is necessary at the moment.


You first need to find out where Tellpooker saves the handhistories.
After this please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)