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SkyNewbie
09-21-2010, 08:05 AM
hello i am new and my english is not so good my problem its..

i format my computr 3 times i install the Holdem manager and when i try to use in my sirel cd key its said me i cant use in pc1 or pc2 because my sireal cant use and i need to reset this i go to Registration Home Page (http://www.holdemmanager.net/registration/Default.aspx)

and when i try to login with my user name and password its said me
"Your login attempt was not successful. Please try again"

and when i am login from the main page start its working
u can see here
http://yfrog.com/5z13432239j

when i click to reset all profile nothing no happens
plase help me what to do plase?
thanks!!!

netsrak
09-21-2010, 09:28 AM
Please send the file reg.log (default path c:\program files(X86)\rvg software\holdemmanager\logs depending on your windows installation) with link to this thread and explanation to support@holdemmanager.com

SkyNewbie
09-21-2010, 09:53 AM
how much time i need to wait to replay from yours?

netsrak
09-22-2010, 04:34 AM
Up to 1 day usually