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antoxxa
09-19-2010, 11:00 AM
Tried to install (first time, never bought keys, want to try trial) and got error:A valid license could not be obtained for Holdem Manager. PLease help.

License Failure Details
--------------------------------------------------
9/19/2010 2:57:22 PM
cw
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Evaluation Edition (TRY-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (xxx)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (xxx)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Evaluation Edition (TRY-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

antoxxa
09-19-2010, 11:02 AM
2nd part

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (TRY-)" in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

System Info
--------------------------------------------------

Timestamp: 2010-09-19T14:57:22 / 2010-09-19T17:57:22
Entry Assembly: HoldemManager, Version=1.11.4.2602, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3082
Process Bitness: 32-bit
Culture: en-US / ru-RU
Encoding: Кириллица (Windows)
IIS Available: True
Machine Code: W1SXK-437TW-U93GF-U39V3-S21M3-0W9JK

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.4.2602 / 1.11.4.2602 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3082 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 3082 (QFE 050727-3000) for .NET 2.0 (QFE 050727-3000)
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_ru_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

Kangoosaure
09-19-2010, 11:26 AM
I'm tryin to reinstall on another PC, same pb... Do not have the file .ldat, reseted my licence on website, then when i try to activate online it says sucess and then the same message valid license could not be obtained for Holdem Manager.

See log in post behind

Kangoosaure
09-19-2010, 11:46 AM
License Failure Details
--------------------------------------------------
9/19/2010 3:45:47 PM
cx
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

No licenses found in C:\Documents and Settings\All Users\Application Data\XHEO INC\SharedLicenses.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Could not register license.
Could not register with the server.
La demande a échoué avec l'état HTTP 404 : Not Found. --> La demande a échoué avec l'état HTTP 404 : Not Found.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional Edition (xxx)" in HoldemManager.
Cannot validate license at server.
Could not perform validation request: VALIDATE.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2010-09-19T15:45:47 / 2010-09-19T17:45:47
Entry Assembly: HoldemManager, Version=1.11.4.2671, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 2 [5.1 Build 2600]
OS Version: 5.1.2600.131072
CLR Version: 2.0.50727.3053
Process Bitness: 32-bit
Culture: en-US / fr-FR
Encoding: Europe de l'Ouest (Windows)
IIS Available: True
Machine Code: UWT8S-ALVDX-302K6-C2PM2-S3VD3-UFGUM

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.4.2671 / 1.11.4.2671 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.resources\2.0. 0.0_fr_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Web.Services.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services.r esources\2.0.0.0_fr_b03f5f7f11d50a3a\System.Web.Se rvices.resources.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_fr_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

zgg_4xdt *
3.2.2000.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)

netsrak
09-19-2010, 12:54 PM
I edited the keys in your posts...

@antoxxa: from the log it looks like HM was installed on your 1st computer before.

@Kangoosaure: your license seems to be invalid. Are you sure you are using the correct key? If yes please mail the file logs\reg.log (in the holdemmanager installation path) with link to this thread and explanation to support@holdemmanager.com

antoxxa
09-19-2010, 04:21 PM
I edited the keys in your posts...

@antoxxa: from the log it looks like HM was installed on your 1st computer before.

hmmm... So what should I do? I want to buy HM but can't install it.

Kangoosaure
09-19-2010, 04:49 PM
I mailed the support as suggested. My license seems valid, i was using it for a long time on my main computer without any problem. I checked it on the web form for desactivate it (Holdem Manager Registration System (Beta)) and it was working.

netsrak
09-20-2010, 03:09 AM
hmmm... So what should I do? I want to buy HM but can't install it.

If you buy it you get a new key which you can use to activate the program.
For a new trial it may be possible to give you a temporary key. Please contact sales@holdemmanager.com with this request.

Kangoosaure
09-20-2010, 05:33 AM
Ty got the answer from the support, they manually reseted my key and now it's working fine. Thx for support.