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teribad
12-26-2012, 08:55 AM
I just installed HEM1 on my new PC because I just found out Full Tilt was back :confused: lol. The installation went smoothly. So I jumped into a $1 sng to try and get my HUD etc sorted out, but... None of the hands I'm playing are being imported.

I'm doing everything the same as I did when I used it on PS (old PC). I changed it to ALL/ANY SITE, obv have auto import on... Why aren't any of the hands I'm playing showing up?

tl;dr


Hands not importing
No HUD
Sad Panda


HALP!

Edit: Just installed Patch thing, still not importing hands. HMArchive is empty FWIW

Patvs
12-26-2012, 10:08 AM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_17Dec2012.exe

Is Full Tilt saving the handhistories?
Read: http://faq.holdemmanager.com/questions/5/Full+Tilt+Setup

teribad
12-26-2012, 10:32 AM
Thank you! I made a Folder, and directed the hand histories into that. Then, added that Folder into Configure Auto Import... Will this be sufficient?

Patvs
12-26-2012, 11:05 AM
Yes.

Are the hands now importing though?
Or are they being imported as errors?

teribad
12-27-2012, 06:37 AM
They're being imported, it's working afaik.

Although I just grabbed my HH's from my old PC. 130000 hands imported. 1200 Import Errors(?)

Patvs
12-27-2012, 07:51 AM
In the Program Files/RVG Software/HoldemManager/Importing/Logs folder you'll find a file which contains those 1200 hands that imported as errors. Email us the file to support@holdemmanager.com

teribad
12-27-2012, 10:41 AM
I checked the Files, they're just Play Money hands from friends/family; years ago, really not important at all. But thanks, and thanks for your help, really appreciated!

Oh, and 10 rating. :)