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Riksman
09-16-2010, 09:27 AM
I just purchased HEM Pro and I have a problem with Player Preferences.

First in a Player Preference section there was many options, but suddenly it went totally blank. For example there is no configuration to choose from and also there is no stats visible. Check attachment. Also when I try to do something some error window pops up. :confused:

Riksman
09-16-2010, 09:52 AM
Also the HUD does not work anymore. Is it possible to uninstal the program and use the same verification code again?? I am still able to manage HUD pop up congfigurations...

netsrak
09-16-2010, 10:13 AM
Did you install only the update and not the full installer?

Please uninstall the programm and install the full installer from our homepage.

Your key remains valid.

Riksman
09-16-2010, 10:24 AM
I installed the full version....

netsrak
09-17-2010, 04:58 AM
Did you try the reinstallation and its still not working?

Are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? And if yes which ones?