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Dust1235
09-14-2010, 05:25 AM
Recently got a new computer and installed HEM.

I play mainly on ongame and prima. The computer has windows 7. UAC is off.

On prima the HUD is working fine but it seems like only a small part of the hands gets imported. I can't really figure out why cause a couple of 100 hands got in, but almost all the big hands and a lot of others didn't get imported.

On ongame I've got the correct foldes (at least the ones HEM found) but for some reasons HEM doesn't seem to be able to find anything ongame related (hands, tables etc) at all.

I had no problems when I ran HEM with these sites on my laptop a week ago or something and I set that up myself too despite being a computer retard so I assume that it's either windows 7 that gets in the way somehow or some setting I've messed up.

Help please? :)

netsrak
09-14-2010, 05:51 AM
* Please try updating to the latest version 1.11.05 Beta http://rvgsoftware.fileburst.com/Hm_1.11.05_Beta.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)