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zach666
09-11-2010, 01:20 PM
Has something changed about that? Used to be correct, but I installed the latest version of HEM and now its show way less than in Pokerheaven website.

Patvs
09-12-2010, 12:55 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe


Can you reimport the hands into a new database.

zach666
09-14-2010, 01:18 PM
I updated to the beta, but its not working. Do I get number of the raked hands by adding saw flop=true filter? If so, the hand numbers are also too small. But I dont think there's any hands missing because the winnigs are correct?

netsrak
09-15-2010, 07:25 AM
Please mail us the hands for a session or another sample size and add some screenshots of what you think is wrong. Please mail it with link to this thread to support@holdemmanager.com

zach666
09-15-2010, 08:19 AM
I figured out what's wrong. I've played NL4 recently and the rake is 10% :eek:
HEM still counts it with 5% which is correct at higher levels.
Not a big problem now that I know about it, but i guess not a huge thing to fix.

netsrak
09-16-2010, 03:38 AM
Yep, please mail us some sample hands with explanation.