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Usual Culprit
09-10-2010, 06:59 AM
I just installed HEM on my new computer and I have some problems described below. The strange thing is that the HUD is working and showing stats which I assume to be correct (no reason to think they are wrong).

If I click on any of the items under "Cash Games" I get the following message...
'You have not selected a player to run the report against. Please click on "Change"'
When I press OK (my only option) I get a blank tab. It is not displaying any hands.

The "Players" heading actually shows "(19)" which I assume is the number of players that are in the database, it's very few because I am just setting up and testing. However, clicking on the heading again gives me blank information.

I did a search on this forum and found this thread...
http://forums.holdemmanager.com/manager-bugs/34885-db-problem-no-new-entries-session-hands-but-hud-stats-working.html

The solution there was to follow a link and install another version, which I have done, but I'm still getting no joy. I see no hand histories in HEM. However the HUD is working and showing stats which are being updated each hand.

Please help

netsrak
09-10-2010, 08:15 AM
You need to select a player name above the grid. Click on the change button and enter the first characters of the name. Then choose one from the list.

FAQ - Hold'em Manager Poker Tracking Software :: Holdem Manager Introduction (http://faq.holdemmanager.com/questions/134/Holdem+Manager+Introduction)

Usual Culprit
09-10-2010, 08:49 AM
Well that worked. I haven't played for 5 months, and the way it works has changed since the last time I used it.
That player list is not very intuitive, I think it should show all the players if nothing is typed in the box to filter it.

Thank You and Good Evening