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KidDelicious
09-09-2010, 04:43 PM
when the loading screen appears it says i have an unregistered version. I then click the active online button that appears and it says that I am unable to connect to the server. HEM worked fine for me two days ago and has been working without error for over a year.

Patvs
09-10-2010, 01:47 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe



read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager)

KidDelicious
09-10-2010, 02:41 PM
just did that, i'm getting the same exact error =/

i sent you a PM with the error details. if you need my serial # or w/e just let me know.

KidDelicious
09-10-2010, 04:43 PM
i've uninstalled everything completely and reinstalled and i'm still getting the unable to connect to remote server error....

KidDelicious
09-10-2010, 04:52 PM
nevermind the above posts, i fixed it. I had a virus on my computer earlier that set my explorer connection to use a proxy. i just unchecked the box and it works now. =)

tommot
09-21-2010, 01:39 PM
how did you figure out that you were connected through a proxy?

I am having the same problem as you and might have the same virus?

Patvs
09-21-2010, 04:49 PM
If you get a HTTP 407 error (or something like that) in your reg.log file it's caused by the proxy server.


To check your proxy settings: control panel--> internet options--> connections--> lan settings

lostandconfused
09-22-2010, 12:05 AM
I'm having the same problem and can't run hem or any other program that requires admin permission? I think for windows vista. I'm guessing a virus is the problem. How do I fix this?

netsrak
09-22-2010, 05:17 AM
If you have a virus on your system the safest solution is a new windows installation on a freshly formatted harddisk.