pokerclients freeze and lag

[AlexJ]

greetings,,(pardon my english)<br />
<br />
xp<br />
HEM 1.11.05<br />
AVG <br />
comodo<br />
<br />
since a month my pokerclients (party &amp; FT &amp; Titan) and HEM (hud) freezes..<br />
this prob is occuring more and more often.. since a week it freezes after 1 or 2 min of playing.<br />
all my tables freeze, i cant move them or click any buttons.<br />
<br />
after a little while they react normal again.. i can play again but then it will happen again after some minutes..<br />
<br />
i've noticed that the more tables i open the longer it will take before the tables are normal again..<br />
<br />
since 2 days the tables dont get normal again and i have to reboot my pc..<br />
<br />
ive looked in the forums but i didnt find help.<br />
i turned of all other app while playing but that doesnt help.<br />
when i dont have HEM running the pokerclients run very well.<br />
<br />
enjoy your day!

[Patvs]

Update XP to service pack 3, install the latest .net framework updates with Windows Update

UNINSTALL Comodo... and reboot

Please update to the latest beta again http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe 1.11.05 beta 12


read:
http://forums.holdemmanager.com/manager-general/11194-top-10-hem-performance-increase-tips.html

[AlexJ]

[x] Update XP to service pack 3, install the latest .net framework updates with Windows Update .. i allready did this..

[x] 1.11.05 beta 12 .. done

UNINSTALL Comodo... and reboot .. sr mate .. porn and poker.. thats all i know about computers.. im dead-scared to uninstall my firewall

[x] read:
http://forums.holdemmanager.com/manager-general/11194-top-10-hem-performance-increase-tips.html .. did this before i posted..

BUT i tried the DeFraggel defragmentator.. that thing rocked ! pc is working smooth again.. i now have just a little lag when a new table pops up..

en bedankt..

AJ

[AlexJ]

bummer.. i spook to early.. still freezing and lagging...
6 open tables and all went wrong..

[Patvs]

Uninstall Comodo--> turn on Windows Firewall.

Add exceptions for pg_ctl.exe, postgres.exe (both in the postgres/bin folder), hmhud.exe, holdemmanager.exe and to port 5432

[AlexJ]

Uninstall Comodo--> turn on Windows Firewall

sr no can do, this pc is set up by my neighbour, a big Linux fan who spits on microsoft/windows.
are you sure that the problem will be solved when i uninstall comodo and run windows firewall? in that case i will accept the wrath of my neighbour.

i made the requested execptions in comodo.. still laging..

[netsrak]

Especially Comodo causes a lot of problems. Please uninstall it and test it.

[AlexJ]

uninstalled comodo, rebooted, tested it

im sorry to say that the problem is still there..

[netsrak]

Please attach the file config\holdemmanager.config

[AlexJ]

greetings again... still keeping up a smile :)

[netsrak]

You have pokerstars configured twice in the auto-import settings. Please remove one of them and try again.

[AlexJ]

removed the second stars import..

played about one hour 6 tables.. looked okay

but when i opened HEM to check on some stats it lagged again..a little..
when i opened pokerclients cashier it lagged again..

btw i havent been playing on stars for a while..

im of for a day or 3 without internet. . short holiday.. i will be back in 4 days to check it again..

tnx for your help everybody!

[AlexJ]

greetings,

havent tested for the second time yet,
but my neighbour would like to ask which firewall would you recommend beside comodo (and microsoft)?

[Patvs]

Just Windows Firewall

NOT using Comodo
If you use aggressive firewalls like Kaspersky, Norton, etc. set exceptions for all the SQL and HoldemManager files.

read: FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall) (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29)

[AlexJ]

im a peaceful man, always happy and jolly, but maybe its because of "talk like a pirate day" but im getting a little pissed here (in the nonalcoholic way)
this bug cost me some serieus money.. Arr

uninstalled comodo. using windows firewall with all the recomended exeptions.
update till latest HEM. closed all other prog while playing. checked all FAQ's.
played only 4 tables. reinstalled all pokerclients. defrag my computer. bought some extra memory. kissed my wife and burnt some insence.



all hail to the boys and girls who work for HEM and try to help me, nothing wrong with them..but the freeking thing still lags and freezes!

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

[AlexJ]

thank you very much, i contacted support.
:o