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View Full Version : HM stopped displaying correct stats in report today



RandomData
09-07-2010, 09:16 PM
Yesterday everything was fine. Today my "reports" and "graphs" tabs were lacking hands. I've played like 400 hands today and it remembers only 83 and shows stats only for those 83. Meanwhile Table Manager shows the correct amount of hands with correct winnings. HUD also works fine. I've tried to request hands by email and import them again and it said that all those hands were duplicate. But I still see only total crap in "graphs" and "reports" tabs. Hands played before today are all there, but today only 83 instead of ~400. Yes I veryfied that the selected alias was correct and yes I've cleared the filter. My HM version is 1.11.04. Whats wrong?

EDIT:
Hmm, it looks like that it shows only hands where I didnt see the flop. I still dont get why. I think I've cleared all filters. And it shows all hands for other days when I change "Today" to "This month", but today's hands with the flop are still missing.

netsrak
09-08-2010, 05:31 AM
Please update to the latest Beta: <a href="http://forums.holdemmanager.com/releases/35199-1-11-05-beta-12-a.html" target="_blank">http://forums.holdemmanager.com/rele...beta-12-a.html</a><br />
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Please remove the 3 winner cards from the hands view (under options -> settings -> hands view columns)<br />
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If that doesn't help create a new database for a test and import the hands again. Do they appear?

RandomData
09-08-2010, 12:32 PM
Recreating the base solved the problem. Hands didnt appear by themselves, but were succesfully reimported from the HMArchive. Thank you.<br />
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Can I ask an unrelated question since the thread got a solution and is not needed anymore? I've recently bought a new computer and had to install HM there. I got an error while trying to deactivate HM installaton on my previous one, so I've just selected "the second PC" variant of my licence when activating on my new one. Maybe I'll preform another upgrade in a year or so. Will I be able to activate it as "the 1st PC" or this can only be done after its deactivation, which is impossible due to an error?

Patvs
09-09-2010, 02:45 AM
If the machinecode stays the same (for example when you only format your harddisk) you should be able to use PC#1 license again without even deactivating the license first.


If you get a "no more activations allowed" error you'll have to reset the license first.

Please go to Registration Home Page (http://www.holdemmanager.net/registration) and signup with a new login name and password and then you can quickly add your serial code and reset it whenever you need to.