View Full Version : HEM Not importing all my hands.

09-02-2010, 06:24 AM
Hey, HEM missed about 2000 of 7100 hands today for a session. I updated to the latest beta and imported again into a new database, and it still missed about 150 hands. It did the same for me yesterday. I'm playing on Stars.

09-02-2010, 08:53 AM
Which HM Version are you using?
Please update to our latest Beta: http://forums.holdemmanager.com/releases/35199-1-11-05-beta-10-a.html

09-02-2010, 06:00 PM
I'm already using the latest beta. I said that in the op. It's still missing some hands. It misses a lot more hands when I use my old database vs using a clean one.

09-02-2010, 10:00 PM
Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions for those files + for postgres.exe to the windows firewall, even if it is off. Which SQL version are you using now?