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TOTEMs
09-01-2010, 10:28 PM
I have downloaded the latest beta, but still get this error message.

Error creating Stat Ranges xml file: Access to path C:\Program Files\RVG software\Holdem Manager\Config\statRangs.xml is dennied

Patvs
09-01-2010, 11:44 PM
update to http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe



For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Or (preferred) turn off User Account Control completely and reboot.

monkover
09-07-2010, 09:18 AM
update to http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe



For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Or (preferred) turn off User Account Control completely and reboot.

I did all the above and reinstalled a counple of times but still no change... I still get the same problem notification. have turned of the uac as well...

netsrak
09-07-2010, 01:49 PM
Then something is wrong in your installation.
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

Patvs
09-07-2010, 11:04 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Can you manually run a Windows Update--> install all updates
If using XP or Vista make sure it's updated with the latest service pack (service pack 2 for Vista)