PDA

View Full Version : 1.11.04 Missing few hands at iPoker (PLO)



GrumpyDadPoker
08-31-2010, 05:38 PM
Mates,
this is quite odd, I'm running 1.11.04 but experienced the issue also on 1.11.03 on Windows 7 (US english).

Issue is:
according to HM Cash | Sessions | Group by Table I've played at table "New Mexico" 34 hands, and at "Borty" 13 hands

according to my iPoker client I've played 41 and 18 hands respectively


If I list all the hands by either going to Cash | Hands or Cash | Graphs I'm equally missing the same hands.

i.e. most hands are imported correctly but some are skipped for whatever reason.

Game is PLO50 6Max. I'm attaching the .xml files to help you. The players nickname is "LaCuchita".

The HUD and everything else seems to be working fine.

GrumpyDadPoker
08-31-2010, 07:20 PM
Hi again, I've been able to reproduce it in a smaller scale. 5 Hands played, only 3 imported and one additional clue for you ... the missing hands are big winnings hands. i.e. hands where the here doe go all-in and wins the hand.

In HM I can see the hands played at 01:03:29, 01:02:10 and then skips a couple of hands to 00:59:18.

Hands skipped are on the attached file and where played at 1:00:30 and 01:01.16

I can't be more specific. Hope this helps you locate the issue.

fozzy71
08-31-2010, 11:24 PM
Please update to the latest beta - http://forums.holdemmanager.com/releases/35199-1-11-05-beta-9-a.html


Try to reproduce the problem with our latest beta version, in a new database if necessary. If the problems are duplicated with the latest beta, please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

GrumpyDadPoker
09-01-2010, 12:46 AM
Hi Fozzy, I do appreciate your work - generally speaking - and I'm sensible that there're countless request on a daily basis.
As a former professional support for a software company I know what I'm talking about; so when a customer is helping to to isolate the problem down to a .xml file with 5 hands and is able to point out the exactly 2 hands not imported ... well I guess it's fair to say I'm dissappointed with the standard answer "go to our latest beta".
:(

netsrak
09-01-2010, 04:54 AM
Thanks for this, i'll generate a bug report.

GrumpyDadPoker
09-08-2010, 08:45 AM
Hi has, I wonder if there has been any update since I clearly isolated the problem down to the actual hands?<br />
<br />
As a follow up, and after few days with no feedback from your side I can tell you that despite having upgraded to the latest version the issue is still there.<br />
<br />
Just minutes ago I played few hands and this were the results:<br />
(Table Name / Hands Played according to iPoker / Hands played according to HM)<ul><li>Bower / 44 /39</li>
<li>New Mexico / 46/ 37</li>
<li>New Richmond / 28/22</li>
<li>Lammtarra / 31 / 26</li>
<li>Austratron / 22 / 18</li>
</ul><br />
Total hands played: 171<br />
Total hands imported: 142<br />
Missed hands: 29 or 17%<br />
<br />
I could upload the hands if necessary, but already did so couple of times.<br />
Let me know how I can help progress this issue.

fabio
09-08-2010, 09:20 AM
Hi,<br />
<br />
I've bumped priority on this one - you can expect it to be fixed in the next Beta release

GrumpyDadPoker
09-11-2010, 08:57 AM
Do you mean Beta 13 for 11.05? or 11.06?

I'm already on Beta 13

netsrak
09-12-2010, 06:07 AM
Fabio meant it will be fixed in the next Beta which is probably 1.11.05 Beta 14

shaddi
01-16-2011, 05:26 PM
I have the same problems with NL Holdem at iPoker: hands, especially winning hands are missing. Since my last update was in the end of december, I updated to the latest beta today and reimported my archive folder. The hands are still missing. Any way to get a complete graph?

Patvs
01-16-2011, 10:41 PM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e-1.exe

Create a NEW empty database--> reimport all your hands.