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machine
12-01-2012, 10:36 AM
Some games have suddenly stopped showing as finished and I have exit hands missing all over the place. However some games are fine. I play at stars, MTT's.

Patvs
12-02-2012, 04:41 AM
Are you also importing the summary files? Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup

Is it possible you're closing the tables (or the pokerclient) too early, before the land hand in the handhistory file and summary file is updated?

machine
12-02-2012, 09:43 AM
Yer nothing has been changed in any of the settings and I always close the tables with a good few seconds after I bust. Cheers.

Patvs
12-02-2012, 06:29 PM
This issue has been reported multiple times in the last few days.
Email us a handhistory + summary file of such a game, so we can check if the info of the last hand (and finish information) is in fact written, but in a different formatting.

machine
12-04-2012, 05:20 AM
How do I do thos patvs? where do I find the location of the summary file? thanks

Sarek
12-04-2012, 07:23 PM
In Stars client:
Options - tournament summary options
see path there and make sure "Save" flag is ON

machine
12-05-2012, 04:02 AM
No sarek that's not what I was asking come on guys, I wanted to know where I could locate the summary file so I can email it to like patvs said. sigh.

Patvs
12-05-2012, 05:00 AM
They're also stored in the archive folder, C:/HM2Archive.
The handhistories are also moved to that folder.