View Full Version : Cannot import hands

08-30-2010, 04:41 PM
Table manager launches. I've made sure all my hand histories are saved and they are being auto imported from the right folder. When i hit auto import all it says is auto importing... No bars show up in the import progress screen...no messages like no new files found in the last five seconds. I'm using 1.11.04 HM version. Obviously the hud doesn't work. Table manager launches but does not record hands while im playing.

any ideas?????????????

08-31-2010, 02:31 AM
update to http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe

Can you attach your holdemmanager.conf file (found in the holdemmanager/config folder)

08-31-2010, 11:46 AM
I performed the beta update. My hands are still not importing. When I hit start auto import table manager pops open but is blank and nothing else really happens. What else could be the problem???

08-31-2010, 07:18 PM
Still frustrated so I uninstalled hold em manager again and reinstalled. When i opened it up i got this error message "the following error occured when trying to open the database:fatal:3d000:database holdem manager does not exist"

i hit ok...entered my sql password ...found my database and holdem manager opened up. Still cannot import hands though...

08-31-2010, 11:25 PM
*Please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork)

Please attach your holdemmanager.config file from C:\Program Files(x86)\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

08-31-2010, 11:58 PM
In reference to the 3 faq's in regard to hud not working all of those are in place for me and set up correctly. I attached the config file.

What should I do now?

Thanks for your help

09-01-2010, 04:45 AM
You are playing on Absolute Poker?

Are you sure your HM is version 1.11.05 Beta x? You should see this in the HM title.

Can you import the hands manually via import file?

09-03-2010, 02:42 PM
Yes I use Absolute Poker.

I'm using Holdem Manager 1.11.04. Not sure how to find what beta I'm using.

Still not able to import hands.

09-03-2010, 06:47 PM
Update to http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe

Your HM should display 1.11.05 beta 10 after this update

09-03-2010, 07:20 PM
I downloaded the update. So now my HM says 1.11.05 Beta 10.

Still cannot import hands. I tried importing files, importing folders, and auto import.

When I hit auto import the table manager window pops up but that's all that happens. The import progress bar stays blank.

09-04-2010, 09:56 AM
Do you see the handhistory files in the absolute poker handhistory folder?
If you open this files with a texteditor like notepad - are they in english language?

If you would have posted the answers to the FAQ Fozzy mentioned above we could just skip this questions:

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)