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IamINJURY
08-30-2010, 02:33 PM
Got this today while trying to start HEM. Have used the software for awhile now no issues until now nothing has changed since I last used it successfully. I tried rebooting PC, reinstalling HEM, and looked to delete the holdemanager.exe.ldat file.

Followed everything in this link and still no luck.

http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager

Here is the log:

License Failure Details
--------------------------------------------------
8/30/2010 6:28:16 PM
cw
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (.........)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET (http://goto.xheo.com/support.aspx), Email = support@xheo.com)

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (..........)" in HoldemManager.
Could not activate license at server.
A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET (http://goto.xheo.com/support.aspx), Email = support@xheo.com)
The form was closed before the operation was completed.
This machine has not been activated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2010-08-30T18:28:16 / 2010-08-30T11:28:16
Entry Assembly: HoldemManager, Version=1.11.4.2602, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: UMK09-U3FC3-C3F76-UAUUD-VT3PR

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.4.2602 / 1.11.4.2602 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

qx-fvywe *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)


System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

ao17
08-30-2010, 02:48 PM
having the same problem

SharkyXTS
08-30-2010, 02:59 PM
I have the same problem as of today.

rdhh@zmail.ru
08-30-2010, 03:00 PM
same

Whistler
08-30-2010, 03:03 PM
I had the same problem, but got it to start now. My guess is the activation server is down, but might be up now. Don't want to close hm and check though :p

dieguito06
08-30-2010, 03:03 PM
same same

SharkyXTS
08-30-2010, 03:08 PM
Problem is gone now, guess their server is back up :).

dieguito06
08-30-2010, 03:08 PM
I had the same problem, but got it to start now. My guess is the activation server is down, but might be up now. Don't want to close hm and check though :p


yap works now

Patvs
08-31-2010, 02:29 AM
XHEO (which checks the license) had some server problems for a few hours.

Please contact us again, if this issue hasn't resolved itself by now.