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Ryler
08-29-2010, 11:03 AM
I used up my HEM trial a few months ago(was working normal) and have now bought the licence key. But when I start my HEM this error pops out

Imageshack - errorrk.jpg (http://img28.imageshack.us/i/errorrk.jpg/)

I have browsed threw the forums to find a solution but after:

- reinstalling HEM
- uninstalling spyware programs
- adding the exceptions to windows firewall and defender
- UAC was always on never notify

the same error still pops out. After I press the ok it forwards me to the postgreSQL window where I can connect but the "start holdem manager" button is greyed out (I guess because of the error :p)

help appreciated!

netsrak
08-30-2010, 07:13 AM
This message usually means that a firewall or any other security software prevents the connection between Postgresql and Holdemmanager.

Please check our FAQs:
FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall) (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29)
FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL (http://faq.holdemmanager.com/questions/91/Can%27t+Connect+%7B47%7D+Failed+to+Start+PostgreSQ L+)