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inƒamous
08-28-2010, 07:13 PM
I have just started recieving a warning box after HM seems to be lagging down stars and everything goes black and I time out then a box i have never seen appears some kind of small box that says

Runtime Error!
Program: C...
R6025
-pure virtual function call

then HmHud has stopped working comes up

inƒamous
08-28-2010, 07:46 PM
and if it makes any difference the rest of hm is working or so it seems and I re downloaded the latest version.

inƒamous
08-28-2010, 08:20 PM
have dissabled live tracking and prefetched hands thing

netsrak
08-29-2010, 06:07 AM
And its working now?

Which HM version are you using? Please try with the latest Beta: http://forums.holdemmanager.com/releases/35199-1-11-05-beta-7-a.html

inƒamous
08-29-2010, 11:56 AM
I tried it twice after last thing posted w/ same results. Then I played two sessions without the hud once it crashed. My last session the hud worked but I do only have the 1.11.04 which is what I downloaded yesterday. I will download the newest one now thank you.

netsrak
08-30-2010, 07:14 AM
Please try Beta 8: http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta08.exe

dreamw
09-07-2010, 04:59 PM
I'm getting the same error multitabling on pokerstars.

Pokerstars freezes, says not its not responding in task manager, and then hm terminates with the r6025 error

tried disabling prefetching hands but to no avail

downloading bet08, will give it a try and report results

netsrak
09-08-2010, 04:52 AM
Should be Beta 12 now <img src="images/smilies/smile.gif" border="0" alt="" title="Smile" class="inlineimg" />

inƒamous
09-11-2010, 03:46 AM
For what its worth i will try downloading the new update but it is doing it again.

inƒamous
09-11-2010, 04:05 AM
newest update installed and it is working for the time being

inƒamous
09-12-2010, 06:19 AM
Now it is crashing again :(

netsrak
09-12-2010, 12:30 PM
Beta 13?

Please enable logging in the table preferences. Reproduce the bug and send us the file logs\log.txt with link to this thread and explanation to support@holdemmanager.net

Rizzo23601
11-13-2012, 06:23 PM
BUMP

Have the newest version of HEM1 and Pokerstars, still keeps crashing randomly with the exact same error described in the opening post :( HELP please

Patvs
11-13-2012, 09:34 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_12Oct2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./


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