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ImSpecial
08-27-2010, 03:21 PM
I just played a session of PLO10 on Full Tilt and the reports give
Winnings: -$20.47
$ (Ev Adjusted): -$20.55

Graph shows
Winnings: -$20.47
All-in EV: -$10.05

Both 356 hands, so seems to be picking up all the right hands on the graph.

Using 1.11.04

fozzy71
08-27-2010, 10:54 PM
Please update to the latest beta - http://forums.holdemmanager.com/releases/35199-1-11-05-beta-7-a.html


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive (\2010\08) so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

If you have the same problem in the new db, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

ImSpecial
08-28-2010, 12:20 PM
I have done as instructed. The problem remains.

I have identified the hand history causing most of the error and emailed it to support.

In the Reports tab you will notice that it shows as -$10.50 in the $ (EV adjusted) column, but this should be zero since it was exactly 50-50 when the money went in. The EV $ Diff column below correctly shows an EV difference of $10.50.

After I deleted this hand from the test database there is still a $0.05 error in both the winnings and EV in the graph vs the report. Maybe this is will disappear when the problem with the hand above is fixed.

lazybeer
11-09-2010, 03:25 PM
Have the same problem. Looks like it started from 1.11.04
Update it to 1.11.5a and problem still remains.

ImSpecial
11-09-2010, 04:41 PM
I mailed the hand history in and never heard anything back on this bug.

Patvs
11-09-2010, 10:40 PM
@lazybeer: Can you email us a handhistory that causes this problem to support@holdemmanager.com

@imspecial, can you PM me which email address you used to email support in the past, so I can find your ticket

lazybeer
11-10-2010, 03:09 AM
@lazybeer: Can you email us a handhistory that causes this problem to support@holdemmanager.com


done

lazybeer
01-06-2011, 06:16 AM
and?

netsrak
01-06-2011, 09:35 AM
Did you get no answer via mail from support?
Please reply to the support mails or forward your original mail to support again.

lazybeer
01-06-2011, 01:08 PM
Did you get no answer via mail from support?

yes. the answer was:


Subj: Re: [Request ID :##208496##] : All-in EV different in reports and graph


Thanks ill report this to the developers

Thanks
Morny
Holdem Manager Support


P.S. I am sure that a difference between EV graph and EV in the reports is because of multy currency tables, same as it was for 'winning' column instead of wich now I'm using "Net USD Won". And unfortunately there is no choice for EV stats like it is for profit.

netsrak
01-07-2011, 05:57 AM
I'll push Morny