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View Full Version : Hands imported, but some not archived (Stars)



DeKuip
11-26-2012, 09:08 PM
All my hands are showing up properly in the Reports/Hands tabs, but a few don't get archived. So for example, tonight I played some HU on FTP and on Stars. All my FTP hand histories got archived, but only 1 of my HU tables on Stars got archived. But all the other tables/opponents are correctly processed to show up on my reports/hands tabs.

Where can I find these hands back, because I would like to transfer them to another computer as well?!

Thanks in advance

udbrky
11-27-2012, 03:01 AM
The easiest way is to open Stars - Options - Hand History - click open folder (maybe show folder)

Then they can be moved to the archive. Make sure that no other files are in there. Also make sure that your times in settings are not too long for minimum time between settings.

Sometimes, the folders permissions aren't set right, and this prevents the files from being moved.

1) Please make sure you are installing on an administrator account and running as an administrator.

2) Please turn off UAC.

3) You'll need to add:
- holdemmanager.exe
- hudfuncapps.exe
- postgres and pg_ctl, your poker client .exe
- table ninja.exe
- notecaddy.business.dll and notecaddy.contents.dll from the modules folder in holdemmanager's program files folder (you might have to type in the names in some firewalls, they do not show)

to the exceptions list in your firewall and antivirus.

4) Make sure that windows is fully updated. Keep checking for updates until it says twice five minutes apart that there are no more updates available.

5) You need to make sure that this folder*, as well as c:\hm2archive, c:\hmarchive and your site's hand history folder are each not read only** and that all permissions are set to full for your user name. ***

8/7/Vista: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


* You will need to show hidden files. See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG

** You will need to right click the folder, open properties. At the bottom in Attributes, uncheck the Read-Only. The folder will continue showing read only after that, this is an issue in Windows

*** This is in Properties as well, in Security.