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primone
08-24-2010, 07:21 PM
I was playing today and won a pot and then i saw in the "won pot window" that it didnt appare, then i check the hands in HM but it wasnt there, the whole hand is gone, havnt seen this before.

So where did the hand go? Anyone know if i can find it some where in a hand history so i can put it into HM?

Maybe the pokerclient bugged the hand or something...I play on Ipoker.

netsrak
08-25-2010, 05:31 AM
Usually the auto-import moves the handhistory file to the archive folder (default c:\hmarchive) 15 mins after the last access to the file.
So you should find the hand in the archive, there subfolders year\month\day or in the original Ipoker handhistory folder.

If the hand isn't there the file was not written by the pokerclient which can be caused by a disconnect for example. You should contact Ipoker support to send you the handhistory.

If you find the hand please try to update to our latest beta: http://forums.holdemmanager.com/releases/35199-1-11-05-beta-7-a-2.html
rename the handhistory file and import it again via import file