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poilou
10-23-2008, 06:07 PM
Hello,

I have a new problem, when I try to autoimport hands with HM the HUD is not popping up and I get the error message "0xD0000135"
I saw that there was already a thread with this problem and you recommended to reinstall HM, but won't I loose my database doing this?
I installed HM on D:\ and not on C:\, might this cause a problem?

Thank you,

poilou

morny
10-23-2008, 06:34 PM
Hi, Please follow this FAQ to backup your settings http://208.109.95.123/faq/afmviewfaq.aspx?faqid=98 then reinstall Holdem Manager and update to this Patch http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

poilou
10-23-2008, 07:42 PM
I tried, but it still doesn't work. I get the same message :(

morny
10-23-2008, 07:54 PM
Can you post the exact error please so i can look into this

poilou
10-23-2008, 08:13 PM
hmm the exact error is 0xD0000135
When I try to open HMHud.exe manually, I get this message:
The Dynamic Link Library gdiplus.dll was not found in the described path C:\Programme\RVG Software\Holdem
Manager;.;C:\WINNT\system32;C:\WINNT\system;C:\WIN NT;C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wb em;C:\Programme\Symantec\pcAnywhere

Is this helpful?

poilou
10-24-2008, 08:30 AM
Can someone help me?

morny
10-24-2008, 10:27 AM
Its looking for files on the C drive in the holdem manager folder but youve installed it on the D drive so it looks like a problem with the installation. maybe you setup the main program on D but installed a patch on C by mistake

Can you completely uninstall Holdem Manager through control panel, then go to C:\Programme\RVG Software and delete the RVGSoftware folder if its there and then delete the same folder if it exists from D:\Programme\RVG Software and delete any shortcuts on the desktop or in programs

then go to www.holdemmanager.net and install the full version from the download page to D:\Programme\RVG Software\Holdem Manager and then install the patch http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe and then Holdem Manager. If you get an error try and go directly to D:\Programme\RVG Software\Holdem Manager and run holdemmanager.exe from there.

If your still having a problem email me and well do a teamviewer session to sort the problem morny@holdemmanager.net

poilou
10-24-2008, 11:49 AM
it still doesn't work, I sent you an e-mail