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wizot
08-19-2010, 06:00 AM
I'm a new HEM customer switching from PT3. I first imported about 35k existing hand histories and noticed a difference between the Reports tab compared to the Sessions/Graph tabs. The Reports tab had fewer hands and therefore, different stats across the board.

I have since played two individual sessions. The first was 556 hands, but the Report tab shows 555, while Hands, Session and Graph show 556. The second session was 397 hands, but the Report shows 395.

Why would this be happening and what can I do about it? Please help. Thank you!

wizot
08-19-2010, 06:05 AM
One last thing, this problem was happening before and after the latest HEM update.

netsrak
08-19-2010, 10:01 AM
Please check this: FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Inaccurate+Reports)

wizot
08-19-2010, 07:17 PM
It worked. Thank you!