basco
08-17-2010, 09:54 AM
Hey,
since I updated on 1.11.04 HUD is not working for Everest Cash games anymore.
HM imports the hands correctly, I can see them in HM only the table manager doesnt appear when i click auto import and no HUD.
1. What version of Holdem Manager are you using?
1.11.04
2. What poker site are you playing on and does the problem occur on more than one site?
Everest
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
NL
4. Have you clicked on the Start Auto Import button?
Yes
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
Done
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
Done, does
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
They are imported
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
are imported correctly
9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)
I dont use it
10. If you open the hand history files, are they written in English?
Yes
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
sent to support not going to post it public
since I updated on 1.11.04 HUD is not working for Everest Cash games anymore.
HM imports the hands correctly, I can see them in HM only the table manager doesnt appear when i click auto import and no HUD.
1. What version of Holdem Manager are you using?
1.11.04
2. What poker site are you playing on and does the problem occur on more than one site?
Everest
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
NL
4. Have you clicked on the Start Auto Import button?
Yes
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
Done
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
Done, does
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
They are imported
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
are imported correctly
9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)
I dont use it
10. If you open the hand history files, are they written in English?
Yes
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
sent to support not going to post it public