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BlackSaphire
11-11-2012, 07:19 AM
HEM2 crashes everytime I go to Reports / Cash Tab.

Tried reset, reinstall, empty DB, same result.

Crash happens both if I go directly to the Reports/Cash Tab or if I go to Report/Tourn (by selecting Tournaments in the Active session Tab) and then try to switch to Reports/Cash:
1. I enter Reports and it works, with Tournaments reports
2. Click on Cash
3. Crash

My configuration has a lot of open Reports in the Reports tab... is there a way I can "close" some of them from outside and try again?
Couple of days ago everything worked, nothing changed...

DogNamedBluff
11-11-2012, 08:16 AM
Please close HM2 and delete the REPORTS folder in:

7: C:\Users\username\AppData\Roaming\HoldemManager\
You must show both hidden files and check unhide system files. See this: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
For showing hidden files and unhide system files, see this: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Then restart HM2

BlackSaphire
11-11-2012, 08:46 AM
Deleted Reports. Same Crash.
Deleted Reports & Filters. Same Crash.

I have a coaching session in 15 minutes... getting agitated :)

BlackSaphire
11-11-2012, 09:00 AM
Ok... this is not going to be useful for anyone, but... problem solved...

Deleted again Reports in Roaming.
Deleted Filters in Roaming.
Deleted Reports in Programs...
Reinstalled HEM2.
Launched HEM2.
Went around for a while avoiding the Reports Tab (Active Session; Opponents; back to Home; back to Active; select Tourn; re-select Cash).
Selected Reports and... didn't Crash...

Not really "solved"... more like "did not present this time"...