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ultramasherguru
08-11-2010, 02:56 AM
My HEM is not importing hand histories normally. it is importing about half my hands. i am missing hands from all sites. my import folders are correct. i can't find anything consistent about the hands that aren't being imported which might be causing the problem. my alias has all my correct screennames under it, so that isn't the problem. any help would be awesome. not having HEM working properly is so tilting.

ultramasherguru
08-11-2010, 02:58 AM
also, i have turned off all my filters, so that isn't the issue either

ultramasherguru
08-11-2010, 03:34 AM
Oh yea, but my HUD still works, which seems really weird to me. i guess that means the hands are still importing, just not showing up under reports, graphs, etc... idk

Hotkey
08-11-2010, 06:36 AM
i can see some similaries to my problem described in this thread:
my Bug Thread
(http://forums.holdemmanager.com/manager-bugs/34885-db-problem-no-new-entries-session-hands-but-hud-stats-working.html)

Patvs
08-11-2010, 08:30 PM
update to http://www.holdemmanager.com/downloads/HmUpdate_1.11.04_Internal.exe

Which SQL version do you have?
Can you create a new database--> and reimport the hands

gendeLic
08-13-2010, 08:49 AM
update to http://www.holdemmanager.com/downloads/HmUpdate_1.11.04_Internal.exe

Which SQL version do you have?
Can you create a new database--> and reimport the hands

@op did it help?

Hotkey
08-13-2010, 09:33 AM
still waiting for detailed instructions (as posted in my other thread)

ultramasherguru
08-13-2010, 06:15 PM
Nah, it still isn't working properly.

Castigar
08-13-2010, 11:03 PM
I have that exact problem. It started yesterday and it misses at least half of the times.. most likely 2/3. I play on absolute poker, for what it's worth.

I'll try to make a new DB.

Castigar
08-13-2010, 11:15 PM
It works in a new database.

Castigar
08-13-2010, 11:33 PM
So..what should I do now? I have a few million hands on my other DB and it has all my notes..

Patvs
08-14-2010, 12:48 AM
Export your notes--> reimport them into the new database-->
reimport all your hands into the new database

Castigar
08-14-2010, 11:09 AM
Export your notes--> reimport them into the new database-->
reimport all your hands into the new database

k ty

ultramasherguru
08-19-2010, 05:18 PM
Is there somewhere where I can find detailed instructions on how to create a new database then how to export all my hands and import them?

Patvs
08-20-2010, 02:50 AM
FAQ - Hold'em Manager Poker Tracking Software :: Holdem Manager Video Library (http://faq.holdemmanager.com/questions/374/HoldemManagerVideoLibrary)
See misc: import/export hands and Backup & Restore and Database Management

ultramasherguru
08-20-2010, 06:16 PM
sorry to keep posting about this, but i'm still experiencing problems. exported hands, created new DB, imported new hands. now my import seems to be doing better, but i am still missing a bunch of hands i played on FTP (not a huge deal as long as the import works from here). however, some stuff is messed up with my date filter or something. i can see all my data from a specific day, but when i try to filter for "this month" or "this year" a bunch of hands disappear.

netsrak
08-21-2010, 05:27 AM
Please check your settings in Options->Settings->misc -> set day stars at
and Adjust site import times.

http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times