microgaming HUD betsafe poker black is on the wrong table

[peter pooeater]

my HUD on betsafe poker black works fine for 1 table but when i open mopre then 1 table the HUD boxes are on the wrong tables. ive tried un and reinstalling HEM and restating HEM but nothing works

thanks

[Patvs]

Are you playing STTs?

Did you setup the seating preferences: http://hm2faq.holdemmanager.com/questions/32/HUDOptions%7B47%7DSeatingPreferences

[peter pooeater]

im playing cash games. No its not the seating thing. the 6 hud boxes from table a will be displayed on table b and the hud boxes from table b will be on table a

[Patvs]

Try using the TableFInder: http://hm2faq.holdemmanager.com/questions/1441/HowIsTableFinderUtilizedIfTheHUDDoesNotAppear%3F

[peter pooeater]

http://img831.imageshack.us/img831/8272/mghem.png (http://imageshack.us/photo/my-images/831/mghem.png/)

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i tried using the table finder but its still not working. the table finder only shows 1 table is open. i have played at least 20 hands on both tables, the huds should be up by now.

[Patvs]

Do both tables have the exact same name?
They don't have a unique table number or table name?

(or at least a unique name/number written for the table to the handhistories)

[peter pooeater]

no they have different names, when i play on another micro skin HEM2 works fine. its only on betsafe poker black

[fozzy71]

no they have different names, when i play on another micro skin HEM2 works fine. its only on betsafe poker black

I am not sure if any of our testers play on that skin so we may need to schedule a remote support session so we can do some HUD debugging with you.

Please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Please let us know when you are available in GMT time for a teamviewer session - GMT – Greenwich Mean Time (http://www.timeanddate.com/library/abbreviations/timezones/eu/gmt.html)

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Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer.

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[mankeli40]

Same problem here also. Also with betsafe poker black. Table finder doesn´t help. Would be nice if you get it fixed.

[peter pooeater]

hey mate,

this worked for me

- Go to HM2 > Hand Importing > Auto Import Folders
- Select the C:\Microgaming\Poker\BetSafePokerBlackMPP entry
- Click the 'Edit Folder' button which looks like a pencil
- Enable the [x] Archive hand history files after import

Close HM2 and your betsafe client.

[mankeli40]

Let me check I understood. the only thing to do that helped you was to put a cross to a box in HEM C:\Microgaming\Poker\BetSafePokerBlackMPP - Archive hand history files after import.

I had gotten it crossed already so could it be that then?? hmmmmm...

[Patvs]

Let me check I understood. the only thing to do that helped you was to put a cross to a box in HEM C:\Microgaming\Poker\BetSafePokerBlackMPP - Archive hand history files after import.

I had gotten it crossed already so could it be that then?? hmmmmm...


Did you already update to a 7599+ build from this thread: http://forums.holdemmanager.com/hm2-releases/351081-full-tilt-poker-early-beta-release-sng-tourney-players.html

[OnlyMasskick]

Hello,



my HUD on betsafe poker black works fine for 1 table but when i open mopre then 1 table the HUD boxes are on the wrong tables. ive tried un and reinstalling HEM and restating HEM but nothing works

thanks

Same problem here. Help please. I have same problem on HM1 and HM2. PT4 works but I prefer to use HM, especially HM1. What should I do to fix it and so I could use my HM1. I'm in tilt from this :@ :mad:

Best regards,
OnlyMasskick

[OnlyMasskick]

Hello,


my HUD on betsafe poker black works fine for 1 table but when i open mopre then 1 table the HUD boxes are on the wrong tables. ive tried un and reinstalling HEM and restating HEM but nothing works

thanks

Same problem here. Help pls. What to do. Need to do it for HM1. I prefer using it. It would be nice to fix also the HM2 but the priority is HM1.



Best regards,
OnlyMasskick

[DogNamedBluff]

Move the c:\microgaming\sitename\pokermpp\gamehistory.dat file to your desktop.

Manually import that file.

Close your poker client.

Reopen to create a new gamehistory file.

Try now.

[mummy]

Move the c:\microgaming\sitename\pokermpp\gamehistory.dat file to your desktop.

Manually import that file.

Close your poker client.

Reopen to create a new gamehistory file.

Try now.

This worked once, but after rebooting computer the old problem came. Any ideas?

[fozzy71]

This worked once, but after rebooting computer the old problem came. Any ideas?

Did you make sure the gamehistory.dat files are being archived as previously suggested by another user in this thread?


hey mate,

this worked for me

- Go to HM2 > Hand Importing > Auto Import Folders
- Select the C:\Microgaming\Poker\BetSafePokerBlackMPP entry
- Click the 'Edit Folder' button which looks like a pencil
- Enable the [x] Archive hand history files after import

Close HM2 and your betsafe client.

If you continue to have problems, Please reproduce the problem and attach:
- a screen shot of the table/desktop
- a hand history for the table
- a screenshot of the Active Sessions tab
- and a screenshot of the table created by running winspy - WinSpy++ 1.7 | Catch22 (http://www.catch22.net/software/winspy-17)
- how to use winspy - howtousewinspy - fozzy71's library (http://www.screencast.com/t/wLo1BcV7hc8v)

Please zip and email the requested files to hm2support@holdemmanager.com with a link to this thread and your forum name.