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adam2011
08-10-2010, 05:38 AM
Today I played my first tournament with the new release 1.11.04. I have always praised HEM over Poker Tracker 3 for being able to import correct tournament results. That is why I was very surprised to see the new release didn't just not import the data, but it imported flat out wrong data. This is a serious problem. I would much rather have it not import at all because at least I would know I needed to manually enter it. My actual results look like:

PokerStars Tournament #299699373, No Limit Hold'em
Buy-In: $20.00/$5.00/$2.00 USD
189 players
Total Prize Pool: $3780.00 USD
Tournament started 2010/08/09 23:50:00 ET

You finished the tournament in 10th place. A USD 66.15 award has been credited to your Real Money account.

You earned 104.44 tournament leader points in this tournament. For information about our tournament leader board, see our web site at PokerStars Multi-Table Tournament Leader Board Home Page (http://www.pokerstars.com/poker/tournaments/leader-board/)

You have also received USD 20.00 in Knockout Bounties for this tournament. You won bounties for the following players: The_Liqour, DGBaker82, iwanttoholdu, funkyfresh76

(See attached for HEM screenshot)





Please let me know if there is something wrong that I did to make this happen and if not, I hope this can get fixed ASAP.

netsrak
08-10-2010, 08:10 AM
Did you request and import the tourney summary?

adam2011
08-10-2010, 08:32 AM
No I didn't but this has never happened to me before when I didn't request it. I still see this as a problem either way. If it is entering wrong winnings and wrong place finishes automatically it can be very misleading.

netsrak
08-12-2010, 12:48 PM
Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.