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Carot
08-09-2010, 05:49 PM
Hi
i installed windows 7 and forgot to de activate my HM , when i went to
my HM manager account i mistakenly reset the serial , so when i go to
add now it wont accept it?

can you help? Log is below and my code is: PRO-xxxxxxxxxxxxxxx edit


License Failure Details
--------------------------------------------------
8/9/2010 8:15:40 PM
cx
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please
contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Evaluation Edition (TRY-)" in
C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in
C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition


Could not validate license "Evaluation Edition (TRY-)" in
C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before
limited users can be validated.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before
limited users can be validated.

System Info
--------------------------------------------------

Timestamp: 2010-08-09T20:15:40 / 2010-08-09T21:15:40
Entry Assembly: HoldemManager, Version=1.11.3.2515, Culture=neutral,
PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4927
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: xxxxxxxxxxxxxxxxx edit

Patvs
08-10-2010, 01:02 AM
read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager)

First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://www.holdemmanager.com/downloads/images/hidden.jpg
Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)



These are hidden SYSTEM files. (not just regular hidden files)


Also please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file