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View Full Version : HEM missing about half my hands on AP



compliance
08-07-2010, 12:02 AM
that is all. this started one day ago. when pokertableratings shows me playing 1600 hands and hem only has 720, you know something is wrong.

netsrak
08-07-2010, 07:56 AM
* Please try updating to the latest prerelease: http://forums.holdemmanager.com/releases/34519-1-11-04b-internal-pre-release-important-stars-updates-here.html

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

compliance
08-16-2010, 12:00 AM
i;m on windows xp right now.

i'll email support answering the faq