1st HEM2 install, DB creation ok, but when HEM2 opens, it says it can't connect on it

[loustic]

Hello,

I have a friend of mine that wants to move from PT4 to HEM2.

His OS is W7 x64. We installed PostgreSQL 8.4, then the trial of HEM2.

After launching the software, the database HoldemManager 2 is creating without any problems. We can see it in pgAdminIII.

But, after HEM2 is opened, the software tells us that it can't connect to it, although the postgres pass is ok, and although the postgresql service is started, and we can connect to pgAdminIII and see the database.

Have you any idea about how that issue and the way to fix it ?

Many thanks

[udbrky]

PT's default postgres password is dbpass
Ours is postgrespass

Use dbpass and it should be fine.

Or, you chan change it.

You can change the password in the command prompt.

Open start menu - accessories - command prompt - right click, run as administrator.

Type:

net user postgres postgrespass

This will change it to our standard postgrespass or you can replace that with your own password.

[loustic]

Yes, but as I told you, when HEM2 is 1st launched, we were asked what was the password, HEM2 has accepted it and then created the database.

So I can't figure why HEM2 would not recognize that same password just after, when the software is 1st launched.

All the files have been added to the Windows firewall also.

[Sarek]

Files to exclude in antivirus\firewall
postgresql/Х.x/bin\pg_ctl.exe
postgres.exe
all pokerclients EXE

For HM1:
in ...\RVG software\Holdem manager\
holdemmanager.exe
hmhud.exe,
hmimport.exe,
dbcontrolpanel.exe

For ХМ2:
in C:\Program Files\Holdem Manager 2\
HoldemManager.exe
HudFuncsApp.exe
TableScannerDllLoader.exe
ThirtyTwoBitIPC.exe

Folders to exclude (totally):
postgresql\data
hmarchive
hm2archive
all folders where rooms writes original HHs
and this folder:
%AppData%\HoldemManager

[loustic]

I'll try that with him and let you know, thanks Sarek :)