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View Full Version : HEM upgrade to Omaha Manager PROBLEMS



tiltboy
08-02-2010, 07:14 AM
hello,

i would like to buy the omaha manager in addition to my HEM.

your homepage says i should enter the "license key"
is this the same as the regsitration key?

i then contacted CardRunners (thats where i bought HEM) and they said my "authorization code" was XYZ.
this authorization code is the same as the registration code i saw.

so first of all:
registration code = license key = authorization code ?


then i did something stupid:
i entered my registration code and then wanted to go on. instead of going on i clicked a few pages back and now i get this when i want to buy the omaha manager:

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Upgrade Existing Versions

You can only update one product or subscription service at a time. Please checkout and then revisit this page to upgrade or purchase another product or subscription service.
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what should i do now?

thanks in advance

tiltboy
08-02-2010, 08:17 AM
now something changed:

i can now upgrade again, but only this option:
Add Omaha To Holdem Manager Small Stakes Version

i want to add Omaha to HEM pro version


question concerning lincense/authorisation/registration key stays

Patvs
08-02-2010, 08:55 AM
The serial key they want is the PRO- serial of your HoldemManager Professional.
In HoldemManager just click HELP--> SHOW SERIAL.

Try the whole upgrade process again--> At the upgrade screen select:
Add Omaha To Holdem Manager Pro Version