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jubinator
10-21-2008, 06:57 AM
Hi, Im trying the trial version atm, Ive setup Ultimate Bet to auto import but for some reason it is missing hands. Ive played 4-6 tables, and it says Ive played for 9.06 hours which is correct, however it has only got 1906 hands on me, this is weird as it should be alot more. All the session times are correct, my last one was 151 minutes which was 6tabling most of the time, but it has only got 380 hands, is there a reason for this? Bug maybe? Ive cleared all filters and what not.

Thanks

jubinator
10-21-2008, 07:44 AM
Just seen the beta version, created a new DB, reimported and now looks all legit. Keep up the good work

jubinator
10-23-2008, 08:18 AM
Okay, so not all the hands are importing into UB, I would say 20% are. Also, the table manager pops up wen I start auto import , however HUD will only ever pop up on a table every now an again

morny
10-23-2008, 08:20 AM
Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder and tell me exactly which HM version your using please

jubinator
10-23-2008, 08:58 AM
Here it is, I was using the beta 13 version, I just got version 14 and tried playing around in attempt to follow this advice: http://208.109.95.123/forum/showthread.php?t=3474 Hopefully havent made it worse.

Thanks

jubinator
10-23-2008, 09:17 AM
Another detail: In the UB software, the hands are saving to documents/handhistory. There is no way I could change this as far as I know

morny
10-23-2008, 09:26 AM
Ok now that youve followed that advice in that thread and also upgraded can you try a small session and count the hands you played and see if HM corresponds, if it dosent email me morny@holdemmanager.net and ill have a look with teamviewer