.7318 888.es winnings not reported

[xbytewalker]

Hi, position is correct, winnings always shows 0.

[udbrky]

Please zip and email the original hand history and tournament summaries (for Stars and Pacific) files from c:/hmarchive and/or c:\hm2archive to support@holdemmanager.com with a link to this thread.

[xbytewalker]

Both of these are importing fine for me, they should be resolved in the next release.

Thank you,

udbrky

[Marot]

That's the answer i got when i reported the bug. The software is not tracking the winnings for sit&go in 888.es

(Answer from HM support)
''Hello,

I apologize for the delay, here is my result

Create new DB, import the files you have sent me in it and let's compare, as i see winnings and finish position

We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

Regards,

Yavor''


Well i have no idea/time how to do that, but this is a general bug from your software, other players also reported the same problem on forums i've checked. I hope this can be solved soon, since august that i can't check my ROI/winnings graph and it's pretty annoying.

[xbytewalker]

I created a new DB... and the results are flat, both for sit&go and MTT...

[udbrky]

Are you importing the summaries as well? I remember looking into this with Yavor, and it was showing fine.

[xbytewalker]

PT4 does it from HM2archive..

[fozzy71]

PT4 does it from HM2archive..

Can you send us another sample of recent hands. I found some cash game tickets in our system but I can't find any tickets for tourney results (but it is possible I am simply searching with the wrong keyword combination).

Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

[xbytewalker]

This is fixed in Beta release 7599 but a reimport of hands in needed. (FYI)

[fozzy71]

This is fixed in Beta release 7599 but a reimport of hands in needed. (FYI)

Thank you for letting us know it solved your problems.