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View Full Version : Total HEM Noob here pls help me!



BigBadFishy
07-29-2010, 07:32 PM
Gettin really pi**ed off now! Bought HEM today, installed it etc, imported all of my HHs but for the life of me cannot find my screen name!

Im trying to add my Pokerstars SN to my alias and also to my hero name for the HUD, so I go to HUD options>set up Hero names>select your screen names>add>enter player name.....and so I search for myself and am not there, every opponnent i have ever played is there but not me...wtf?! Also tried this thru the options>player aliases tab and get the same thing

I am so stressed out, just wanna use the damn software.

Any ideas whats wrong here:confused:

tyvm

_Loki_
07-29-2010, 09:05 PM
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Hi BigBadFishy

I read your post 3 times & didn't quite catch your meaning. Assuming that the HH's you imported were ones that you have played in then your SN is in HM

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Please read this FAQ & see if it clears up your problem:
>>> FAQ - Hold'em Manager Poker Tracking Software :: Player Name & Alias (http://faq.holdemmanager.com/questions/33/Player+Name+%26+Alias+)

If it doesn't then you will have to explain the 'alias' part of your post a lot more clearly :)

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BigBadFishy
07-30-2010, 05:40 AM
Hi Loki and thanks for responding :).

Sorry if I didnt make sense but yesterday was my first day trying to get my head around how to use HEM and i was very frustrated!

Anyway, Ill try to be clearer now lol.

I played some low stakes cash last night to see if that would import through to HEM and it did. So, I can now set my PS SN up.

However I still have a problem. HEM is only importing new cash hands, ie only the hands I played last night have pulled thru to HEM.

No tourneys I played yesterday, or any HH (inc cash) previous to yesterday are pulling through.

I am completely flummoxed!

To summarise, I can only view reports etc on cash games (not tourneys) that I play from here on in despite loads of HHs being saved in my PS HH folder.

I have definately got my HH folder set up properly and have set up the importing to HEM as per insructions.

ive probably still made no sense but bare with me im a HEM noob!

cheers!

netsrak
07-30-2010, 06:45 AM
* Please try updating to the latest version 1.11.03 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

_Loki_
07-30-2010, 09:24 AM
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BigBadFishy ~ good name BTW

If Karsten's post doesn't fix you up, then you could try these things...

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THE 'NEIGHBOURS':

...completely flummoxed!...Don't worry this is a problem for many Mackems due to the proximity of Geordies & Smoggies. Have you tried putting cooking foil on any windows that face towards NUT & Middlesborough ? A few Mackems I know moved out of the danger zone to near me in the Midlands, but they have not adapted well to our Southern jessie, big-girls-blouse nancy boy outlook

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CASH & MAYBE TOURNIES:
I am unsure of your wording, but I will take it literally...

...I can only view reports...on cash games (not tourneys) that I play from here on in
despite loads of HHs being saved in my PS HH folder...1] Check you have no filters set up that are 'hiding' some of your games
** Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs
** Filter > Clear
** Filter > Use for all

If that doesn't work...

2] These are the default paths where PS writes your HH's
(although you may have changed this in the PS Lobby):
XP >> "C:\Program Files\PokerStars\HandHistory\YourPS SN"
Win7 & Vista >> "C:\Users\Username\AppData\Local\PokerStars\Handhis tory"

You should not have "...loads of HHs being saved in my PS HH folder..."
HM eventually takes these HH's from the PS folder & moves them to "C:\HMArchive" after writing them into your DB
So IF you have got "loads of hands" in the PS folder...
** Create a folder on your desktop (or somewhere convenient) called "c'monthengeordieladifyouthinkyou'rehardenuf"
** move the hands from the PS HH folder (so it's empty) to the new folder
** Click the 'Import from folder' button & browse to the "c'mon..." folder & import

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TOURNIES:
What tournies were these ? You do realise that the tourney sessions/hands appear in a different part of HM ?
>> FAQ - Hold'em Manager Poker Tracking Software :: Cash Game Sidebar (Window) Introduction (http://faq.holdemmanager.com/questions/162/Cash+Game+Sidebar+%28Window%29+Introduction)
>> FAQ - Hold'em Manager Poker Tracking Software :: Tourney Window Introduction (http://faq.holdemmanager.com/questions/173/Tourney+Window+Introduction)
>> FAQ - Hold'em Manager Poker Tracking Software :: Players Window Introduction (http://faq.holdemmanager.com/questions/184/Players+Window+Introduction)

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If still no luck then post that stuff that Karsten asked for

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USEFUL FAQ's:
>> FAQ - Hold'em Manager Poker Tracking Software :: Full Tilt & Poker Stars Prefetch Walkthrough (http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+)
>> FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars General Information (http://faq.holdemmanager.com/questions/343/Poker+Stars+General+Information)
>> FAQ - Hold'em Manager Poker Tracking Software :: Setup Preferred Seating For Poker Stars (http://faq.holdemmanager.com/questions/365/Setup+Preferred+Seating+For+Poker+Stars)
>> FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup (http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup)
>> FAQ - Hold'em Manager Poker Tracking Software :: Setting Up Auto Import Folders (http://faq.holdemmanager.com/questions/274/Setting+Up+Auto+Import+Folders)

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