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View Full Version : After Major Crash...



Puyan
07-27-2010, 11:46 AM
I keep getting this message, even after fresh reinstall?

http://i31.tinypic.com/5wxmrn.png

My laptop crashed after 18 tabling SNGs on Pokerstars whilst recording it on Camtasia. Everything was working good until I clicked on the Pokerstars replayer. I had to shut down by holding off button since everything froze and nothing responded.

fozzy71
07-27-2010, 10:57 PM
I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files. Export any custom HUDs manually
2) Uninstall HM with Revo Uninstaller Pro - Uninstall software, remove programs, solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Reconfigure all the import folders and other settings manually. Test if it for a while and see if it works. If it works you can import your HUD.

If you still have problems you may want to try creating a new DB if possible.