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View Full Version : Ongame seat aligment/ Betfair Poker2



MadcowUK1
07-27-2010, 09:25 AM
Cant get the tables seating to allign on , Ongame i have just upgraded from betfair to betfair2 as they have merged i have followed the form fax to the letter but the stats are still no aligning with the seats can some one help me fix this please

kind regards ralph.

MadcowUK1
07-27-2010, 12:36 PM
Okay this problem has now got worse the auto import appears to be freezzing and i am now getting no hud stats on my tables at all. i have read the guys post underneath mine who is having problems on the same site who seems to be having similar problems i have tried everything u asked him uninstalling and reinstalling the version u showed him still no luck can u guys help me think team view remote support session is need i been working on this past 3 hours

MadcowUK1
07-27-2010, 04:46 PM
Guys could i get some help here ? i been waiting all day

netsrak
07-28-2010, 05:00 AM
You need to use the table finder to get the Hud working.

But from that on the "usual" Ongame FAQs should work:
FAQ - Hold'em Manager Poker Tracking Software :: Ongame - BWIN Setup (http://faq.holdemmanager.com/questions/13/Ongame+-+BWIN+Setup)
FAQ - Hold'em Manager Poker Tracking Software :: Setup Preferred Seating for Ongame\Bwin (http://faq.holdemmanager.com/questions/395/Setup+Preferred+Seating+for+Ongame%5CBwin)

MadcowUK1
07-28-2010, 05:33 AM
Mate i had the hud working and i know how to use the table finder as i said it stopped working. anyways i reinstalled again this morning and got the hud working. but i am now back to my orignal problem and cant get the stats to align i read the fax for prefeed seating ongame and that has not helped

MadcowUK1
07-28-2010, 08:14 AM
Guys can some please help me get this sorted cant get the stats to line up in the correct place i have read the fax for ongame and it does not work. i have been like this for a day and half now

netsrak
07-28-2010, 11:24 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

Gowardo
07-30-2010, 06:44 AM
Yo Mad,

think I figured out how to get it working on Ongame. Check the last reply by me on this thread: Betfair 2 (http://forums.holdemmanager.com/manager-general/34198-betfair-2-a.html), hope it helps.

G

MadcowUK1
07-31-2010, 04:07 AM
Goward thanks mate but i had actually set up my hud doing doing this from the off but then encounterd problems afterwards so this is no good.

And Netskar i emailed support just like you asked to schedule a remote support session but a few days later i still heard nothing back . I am free today from 12.30pm uk time can we get this done today if you have time

kind regards ralph.

netsrak
08-01-2010, 06:24 AM
Sorry but i can't arrange it from here.
If you PM me your email address i can check your support mail.