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Lunatic_90
07-26-2010, 08:35 AM
i want to instal holdem manager on my second pc. first i had the small stakes version and now the pro version. License Failure Details
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7/26/2010 12:32:16 PM
cx
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A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in D:\Poker\Holdem Manager.

Could not validate license "Small Stakes Edition ()" in HoldemManager.
Cannot validate license at server.
Could not perform validation request: VALIDATE.

Stopped looking for additional licenses.

this is the error i get. I also reset my licence. i have a small stakes license and pro license.. hopefully someone can help me. on my second pc he cannot find a licence but i cannot find a way to fill in a the licence..

regards,

Diede

fozzy71
07-26-2010, 12:31 PM
Please send us copies of your small stakes and pro codes to support. You are trying to register using the PRO code and choosing PC#2??

Enable the options to see Hidden Files and System Protected Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.

Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com.

Lunatic_90
07-26-2010, 12:45 PM
Hi,

Thanks for your help I send a e-mail because i did not find the files.. I allready reinstalled holdem manager and that didn't work. waiting for the responce of the support,

Diede